JOB DESCRIPTION
Position: Slot Technician
Directly Reports To: Slot Technician Supervisor
Status: Hourly
Description
Responsible for the minor maintenance and repairs of all slot machines. Provides customer service to patrons about minor machine repairs and answers any questions regarding property promotions or events.
Duties and responsibilities include, but are not limited to:
- General maintenance of slot machines, tech shops, and storage
- Minor Slot machine repairs
- Paper fills
- Deal with customer disputes in a professional manner
- Performs related duties as assigned
- Must be flexible with schedule changes
Qualifications and Skills
Experience:
- Customer Service
- Basic tool knowledge
- Computer Literate
- Minimum Network/Electronic knowledge
Required Skills:
- Able to work quickly and accurately
- Able to communicate with the public in a friendly and efficient manner
- Enjoy working with people
- Good interpersonal skills
- Team Player
- Prepared to work weekends and late evenings
- Must be able to obtain a New Mexico Gaming Control Board Work Permit
Special Skills:
- Bilingual English/Spanish