Security Officer (Inside)


Position:                       Security Officer (Inside)

Directly Reports To:     Security Manager

Status:                          Hourly


Provides exceptional customer service to all guests and potential guests by greeting them in a friendly, efficient, courteous and professional manner.  Ensures that all guests as well as employees have a safe and pleasant experience.


Duties and responsibilities include, but are not limited to:

  • Greets customers in a friendly manner.
  • Maintains secured areas and protection of company assets in both casino and racing facility.
  • Guarantees adherence to all policies, and gaming/racing commission regulations by both patrons and fellow employees.
  • Ensures qualified admissions and gives customer assistance when needed.
  • Other duties as assigned.


Required Qualifications and Skills

  • Surveillance Skills.
  • Deals with Uncertainty.
  • Judgment.
  • Objectivity.
  • Dependability.
  • Emotional control.
  • Integrity.
  • Safety Management.
  • Professionalism.
  • Reporting Skills.
  • Ability to maintain order and safety of patrons, employees and assets.
  • Wear a uniform and Groom appropriately.
  • Stand for eight consecutive hours, with the exception of a thirty minute break.
  • Must be able to push, pull and lift a minimum of ten pounds.
  • Have strong customer service skills
  • Be comfortable working outdoors in all weather conditions and on your feet.
  • Must be able to speak, read and write the English Language.
  • Must be able to obtain a New Mexico Gaming Work Permit and a New Mexico Racing License (thorough credit and criminal investigation will be conducted); therefore must be 21 years of age.



  • Strong Customer service.
  • Minimum of 1 year security officer experience preferred.


Special Skills

  • Bilingual English/Spanish is a plus.

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