POSITIONS

We offer a fun atmosphere and flexible schedules, competitive wages and great benefits! If you don’t find what you’re looking for today, visit our website often. New opportunities are just around the corner.

JOB DESCRIPTION

Position: Custodians

Directly Reports To:  Housekeeping/Facility Manager

Status: Hourly

Description
Identifies all sanitation and aesthetic maintenance in public areas, and must maintain it throughout the course of his/her shift.

 

Duties and responsibilities include, but are not limited to:

  • Must be 21 years old.
  • Knowledge of carpet and floor care, chemicals and equipment preferred.
  • Clean stations keeping in mind safety measures.
  • Other duties as assigned.

 

 

Required Qualifications and Skills

  • Wear a uniform and Groom appropriately.
  • Effective communication/comprehension skills – verbal and written.
  • Strong customer service.
  • Good reasoning ability.
  • Be able to pass criminal background check in order to obtain a racing license and drug screening.
  • Physical Requirements-ability to be able to stand and/or walk for duration of shift. Must be able to push, pull, and lift up to 50 pounds on a regular basis. Must be able to obtain/maintain any necessary licenses and/or certifications.

Experience

  • Minimum of 1 year custodian experience.

JOB DESCRIPTION

Position: Mutuel Teller

Directly Reports To: Mutuel Manager

Status: Hourly

Description

Promotes positive guest relations through prompt, courteous, and efficient service.  Accepts and completes monetary transactions and associated documentation for mutuel betting in strict accordance with racing regulations and company policies and procedures.

Duties and responsibilities include, but are not limited to:

  • Greets customers in a friendly manner.
  • Sells pari-mutuel tickets to guests at the mutuels counter.
  • Cashes pari-mutuel tickets for guests.
  • Comply with Title 31 and IRS regulations.
  • Answers customer’s inquiries regarding company activities and/or promotions.
  • Other duties as assigned.

 

Required Qualifications and Skills

  • Basic math skills.
  • Wear a uniform and groom appropriately.
  • Must be at least 18 years of age.
  • Obtain a New Mexico Racing License
  • Must have excellent interpersonal an employee relations skills.
  • Ability to respond calmly and make rational decisions in stressful situations with co-works and guests.
  • Ability to maintain confidentiality.
  • Ability to work as part of a team and promote cooperative approach between departments and co-workers.
  • Physical Requirements-ability to sit or stand for long periods of time; exposure to unrestricted second-hand smoke in guest areas; noise level in the work environment is usually moderate to loud.

 

Experience

  • Strong Customer service.
  • Minimum of 1 year mutuel teller experience.

JOB DESCRIPTION

Position: Floor Person

Directly Reports To: Casino Manager

Status: Hourly

Description

Monitors floor activity to ensure overall guest satisfaction, manages paper fills on slot machines, performs jackpot payouts and cancel credits and reports machine malfunctions.

 

Duties and responsibilities include, but are not limited to:

  • Provides customer service in an efficient, courteous manner, endeavoring to remember frequent players and establish personal contact in order to make guest feel comfortable and welcome.
  • Understands and promotes the player tracking program and other casino promotions.
  • Accurately rewards jackpots, performs hand payouts and minor slot machine repairs.
  • Accurately completes paperwork within the guidelines of Company.
  • Protects company assets by properly handling and accounting for assigned monies.
  • Reports or corrects unsafe work environment conditions immediately upon discovery to uphold safety and cleanliness in the work environment.
  • Insures that the casino area is clear of glasses, bottles, and that ashtrays are emptied.  Cleans up any spills.
  • Dusts and wipes fingerprints off of slot machines as assigned.
  • Other duties as assigned.

Required Qualifications and Skills

  • Strong customer service.
  • Must have basic math and counting skills.
  • Must pay close attention to detail.
  • Must possess effective oral and written communication skills must be fluent and literate in English.
  • Ability to work successfully with the public and fellow employees to provide quality customer service.
  • Has ability to manage issues requiring problem resolution and conflict management.
  • Highly organized.
  • Ability to work with others to accomplish business objectives.
  • Intermediate computer skills.
  • Physical Requirements –walk the floor for up to 8 hours a day, lift up to 50lbs.; pull/push up to 50lbs.

 

Experience

  • Minimum of 1 year of customer service experience.

JOB DESCRIPTION

Position: Food Server

Directly Reports To: Chef

Status: Hourly

Description

Each server’s primary objective is to show our guests such a marvelous time that they will want to return again and again.  Provide friendly, attentive, and timely service to create an exceptional dining experience for all of our guests.

 

Duties and responsibilities include, but are not limited to:

  • Assumes 100% responsibility for quality guests experience.
  • Welcome and greet guests within one minute. Make all our guests feels special and let them know you’re there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make specific beverage, appetizer, entrée, and dessert recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and service.
  • Take food and beverage orders from guests, enter orders in our system before taking item to the table.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Pre-bus tables between each course.
  • Perform side work during each shift as required by service station assignment.
  • Complete opening and closing checklists.
  • Maintain clean and stocked service and dining areas.
  • Monitor and observe guest dining experience. Ensure guests are satisfied with the food and service.  Respond promptly and courteously to any requests.
  • Provide proactive beverage and tostadas with salsa refills.
  • Prepare final bill, present check to guest, accept payment, and process through the system.
  • Return change to the guest quickly.
  • Be ready and willing to assist fellow servers before they ask.
  • Thank guest for their visit and invite them to return.
  • Notify manger-on-duty any time a guest is not 100% satisfied with their experience.
  • Other duties as assigned.

 

Required Qualifications and Skills

  • Wear a uniform and Groom appropriately
  • Must poses a positive attitude and work well with other team members.
  • Ability to read, write and speak English required
  • Must have the ability to handle money and operate system.
  • Be willing to follow direction and ask questions for clarification if needed.
  • Be able to work in a fast paced restaurant environment.
  • Physical Requirements –stand for long periods of time (up to 7 hours); ability to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25lbs.

 

Experience

  • Minimum of 1 year service experience.

JOB DESCRIPTION

Position: Concessions

Directly Reports To: Chef

Status: Hourly

Description

Performs duties required to sell concessions to spectators at various events.

Duties and responsibilities include, but are not limited to:

  • Sells concessions including soft drinks and food items to spectators at various events.
  • Received money and makes correct change for customer.
  • Monitors money in cash drawer to ensure adequate change is available.
  • Performs other duties such as cleanup of concession stand and counting revenues as assigned by supervisor.
  • Other duties as assigned.

 

Required Qualifications and Skills

  • Able to read, write, speak and understand the English language.
  • Strong customer service.
  • Knowledge and skill in handling money including making change.
  • Physical Requirements – ability to lift materials up to 50 lbs.; stand for long periods of time.

 

Experience

  • Minimum of 1 year concessions experience.

HUMAN RESOURCES

Send us your resume by email or fax.

GET IN TOUCH

SEND RESUMES TO:
[email protected]

FAX:
+1 (575)874-5369

PHONE:
+1 (575)874-5200