POSITIONS

We offer a fun atmosphere and flexible schedules, competitive wages and great benefits! If you don’t find what you’re looking for today, visit our website often. New opportunities are just around the corner.

JOB DESCRIPTION

Position: Security Officer

Directly Reports To: Security Manager

Status: Hourly

Description:

Provides exceptional customer service to all guests and potential guests by greeting them in a friendly, efficient, courteous and professional manner. Ensures that all guests as well as employees have a safe and pleasant experience.

Duties and Responsibilities include, but are not limited to:

  • Greets customers in a friendly manner.
  • Maintains secured areas and protection of company assets in both casino and racing facility.
  • Guarantees adherence to all policies, and gaming/racing commission regulations by both patrons and fellow employees.
  • Ensures qualified admissions and gives customer assistance when needed.
  • Other duties as assigned.

Required Qualifications & Skill:

  • Surveillance Skills.
  • Deals with Uncertainty.
  • Judgment.
  • Objectivity.
  • Dependability.
  • Emotional control.
  • Integrity.
  • Safety Management.
  • Professionalism.
  • Reporting Skills.
  • Ability to maintain order and safety of patrons, employees and assets.
  • Wear a uniform and Groom appropriately.
  • Stand for eight consecutive hours, with the exception of a thirty minute break.
  • Must be able to push, pull and lift a minimum of ten pounds.
  • Have strong customer service skills.
  • Be comfortable working outdoors in all weather conditions and on your feet.
  • Must be able to speak, read and write the English Language.
  • Must be able to obtain a New Mexico Gaming Work Permit and a New Mexico Racing License (thorough credit and criminal investigation will be conducted); therefore must be 21 years of age.

Experience:

  • Strong Customer service.
  • Minimum of 1 year security officer experience preferred.

Special Skills:

  • Bilingual English/Spanish is a plus.

JOB DESCRIPTION

Position: Custodians

Directly Reports To:  Housekeeping/Facility Manager

Status: Hourly

Description
Identifies all sanitation and aesthetic maintenance in public areas, and must maintain it throughout the course of his/her shift.

 

Duties and responsibilities include, but are not limited to:

  • Must be 21 years old.
  • Knowledge of carpet and floor care, chemicals and equipment preferred.
  • Clean stations keeping in mind safety measures.
  • Other duties as assigned.

 

 

Required Qualifications and Skills

  • Wear a uniform and Groom appropriately.
  • Effective communication/comprehension skills – verbal and written.
  • Strong customer service.
  • Good reasoning ability.
  • Be able to pass criminal background check in order to obtain a racing license and drug screening.
  • Physical Requirements-ability to be able to stand and/or walk for duration of shift. Must be able to push, pull, and lift up to 50 pounds on a regular basis. Must be able to obtain/maintain any necessary licenses and/or certifications.

Experience

  • Minimum of 1 year custodian experience.

JOB DESCRIPTION

Position: Receptionist

Directly Reports To:  Office Manager

Status: Hourly

Description

Operates multi-line telephone system to answer incoming calls; directs callers to appropriate personnel, completes a variety of administrative duties, attends to visitors and clients in an efficient, friendly, and professional manner.

Duties and responsibilities include, but are not limited to:

  • Answers telephone, screen calls, takes and relays messages
  • Provides information to callers, greets persons entering main office and directs visitors to correct destination
  • Ensures knowledge of personnel whereabouts
  • Deals with queries or requests from the customers and visitors
  • Receives and sorts out mail and deliveries
  • Is informed of the promotions, events, and property information (i.e. hours of operation, shuttle services, and entertainment schedule)
  • Organizes Conference Room bookings
  • Time and Attendance-correct and monitor for several departments
  • Assists other departments as needed
  • Other duties as assigned

Qualifications and Skills

  • Computer literate in Microsoft Office
  • Knowledge of clerical and administrative procedures
  • Knowledge of customer service practices and principles
  • Good communications skills and professional personal presentation
  • Great attention to detail and stress tolerance
  • Honest, respectful, and trustworthy
  • Bi-lingual, English/Spanish
  • General math skills
  • Ability to multi-task
  • Must be able to work weekends (first shift)

Experience

  • Strong Customer service
  • Experience in administrative or clerical activities

Previous experience with switch board operations

HUMAN RESOURCES

Send us your resume by email or fax.

GET IN TOUCH

SEND RESUMES TO:
[email protected]

FAX:
+1 (575)874-5369

PHONE:
+1 (575)874-5200