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Position: Security Officer

Directly Reports To: Security Manager

Status: Hourly


Provides exceptional customer service to all guests and potential guests by greeting them in a friendly, efficient, courteous and professional manner. Ensures that all guests as well as employees have a safe and pleasant experience.

Duties and Responsibilities include, but are not limited to:

  • Greets customers in a friendly manner.
  • Maintains secured areas and protection of company assets in both casino and racing facility.
  • Guarantees adherence to all policies, and gaming/racing commission regulations by both patrons and fellow employees.
  • Ensures qualified admissions and gives customer assistance when needed.
  • Other duties as assigned.

Required Qualifications & Skill:

  • Surveillance Skills.
  • Deals with Uncertainty.
  • Judgment.
  • Objectivity.
  • Dependability.
  • Emotional control.
  • Integrity.
  • Safety Management.
  • Professionalism.
  • Reporting Skills.
  • Ability to maintain order and safety of patrons, employees and assets.
  • Wear a uniform and Groom appropriately.
  • Stand for eight consecutive hours, with the exception of a thirty minute break.
  • Must be able to push, pull and lift a minimum of ten pounds.
  • Have strong customer service skills.
  • Be comfortable working outdoors in all weather conditions and on your feet.
  • Must be able to speak, read and write the English Language.
  • Must be able to obtain a New Mexico Gaming Work Permit and a New Mexico Racing License (thorough credit and criminal investigation will be conducted); therefore must be 21 years of age.


  • Strong Customer service.
  • Minimum of 1 year security officer experience preferred.

Special Skills:

  • Bilingual English/Spanish is a plus.


Position: Custodians

Directly Reports To:  Housekeeping/Facility Manager

Status: Hourly

Identifies all sanitation and aesthetic maintenance in public areas, and must maintain it throughout the course of his/her shift.


Duties and responsibilities include, but are not limited to:

  • Must be 21 years old.
  • Knowledge of carpet and floor care, chemicals and equipment preferred.
  • Clean stations keeping in mind safety measures.
  • Other duties as assigned.



Required Qualifications and Skills

  • Wear a uniform and Groom appropriately.
  • Effective communication/comprehension skills – verbal and written.
  • Strong customer service.
  • Good reasoning ability.
  • Be able to pass criminal background check in order to obtain a racing license and drug screening.
  • Physical Requirements-ability to be able to stand and/or walk for duration of shift. Must be able to push, pull, and lift up to 50 pounds on a regular basis. Must be able to obtain/maintain any necessary licenses and/or certifications.


  • Minimum of 1 year custodian experience.


Position: Receptionist

Directly Reports To:  Office Manager

Status: Hourly


Operates multi-line telephone system to answer incoming calls; directs callers to appropriate personnel, completes a variety of administrative duties, attends to visitors and clients in an efficient, friendly, and professional manner.

Duties and responsibilities include, but are not limited to:

  • Answers telephone, screen calls, takes and relays messages
  • Provides information to callers, greets persons entering main office and directs visitors to correct destination
  • Ensures knowledge of personnel whereabouts
  • Deals with queries or requests from the customers and visitors
  • Receives and sorts out mail and deliveries
  • Is informed of the promotions, events, and property information (i.e. hours of operation, shuttle services, and entertainment schedule)
  • Organizes Conference Room bookings
  • Time and Attendance-correct and monitor for several departments
  • Assists other departments as needed
  • Other duties as assigned

Qualifications and Skills

  • Computer literate in Microsoft Office
  • Knowledge of clerical and administrative procedures
  • Knowledge of customer service practices and principles
  • Good communications skills and professional personal presentation
  • Great attention to detail and stress tolerance
  • Honest, respectful, and trustworthy
  • Bi-lingual, English/Spanish
  • General math skills
  • Ability to multi-task
  • Must be able to work weekends (first shift)


  • Strong Customer service
  • Experience in administrative or clerical activities

Previous experience with switch board operations


Send us your resume by email or fax.


[email protected]

+1 (575)874-5369

+1 (575)874-5200